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BetMica is operated by Win Top Ltd, a company licensed and regulated by Anjouan Gaming (Comoros) under licence number ALSI-202509029-FI1. We launched in 2026 and are built to serve players in the United Kingdom and other supported markets. This page sets out who we are, how we hold ourselves accountable, and how we think about the people who use this platform.

Who We Are and How We Operate

Win Top Ltd is the legal entity behind BetMica. Our regulatory framework is provided by Anjouan Gaming, which sets the conditions under which we are permitted to operate — covering fair play standards, responsible conduct, and the handling of player accounts. That licence is not a formality; it carries obligations we are required to meet, and our continued authorisation depends on meeting them consistently.

We are accountable to our regulator for how the platform functions, how disputes are handled, and how player data and funds are managed. If a concern is raised that we cannot resolve directly with a player, there are escalation routes available under our licence framework. We take that accountability seriously because it is the basis on which players can trust that the site operates within defined rules rather than at our sole discretion.

Player Money and Safer Gambling

Player balances are kept separate from the funds we use to run the business. This means that money you deposit is not used for operational costs, and it remains identifiable as yours. We think this is a basic standard of good practice, not something that requires a special explanation — but we want you to know it is how we are structured.

Safer gambling is built into how the platform works, not added as an afterthought. We provide tools that let you set limits on deposits, session time, and wagering activity. You can also request a cooling-off period or self-exclude if you feel you need distance from the platform. These options are accessible from within your account, and our support team can assist you in applying them. We do not make these tools difficult to find or use.

We are straightforward about who this site is for: adults who want to engage with casino games and sports betting as a form of entertainment, with a clear understanding of how the products work. We do not target people who are vulnerable, and we apply age verification as part of the account registration process. A full KYC check is required before your first withdrawal is processed — this is a regulatory requirement and also protects the integrity of the platform for everyone using it.

When something goes wrong — a technical issue, a payment delay, a question about how a bonus was applied — we expect our support team to respond clearly and without deflection. We do not think it is acceptable to make players work hard to get a straight answer. Our support operates in English, and you can reach us through the contact options listed on the site. If we have made an error, we will say so and work to correct it.

The providers and payment routes we list on BetMica are chosen on the basis of reliability and compliance with our operational standards. We work with established software studios and payment processors whose track records we can verify. That applies equally to the games you see in the lobby and the methods available when you deposit or withdraw.

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